First impressions count in refereeing. The first few minutes of a game are when it is particularly essential to be bold, confident and get the decisions right. It establishes your credibility and then allows you to slip into the background again. In fact, a good start will let a referee ‘get away with’ any minor complaints such as disputed throw-ins or little trips without too much harm to match control.
However, things can and will go wrong.
Firstly, a big mistake can be made. A contentious penalty shout where the referee’s angle is not the best one? An off-the-ball incident which everyone else has seen? An incorrect restart of play? Actually, it may not even be a mistake: If a team has perceived it to be wrong or blatantly unfair then the same negative comments will come at the referee and may well be enough to make him or her THINK an error has been made.
Thirdly, a game may be starting to severely heat up: A few flash-point tackles (even if correctly called and misconduct given for) can still bring about reprisals from the other team and suddenly the game has switched in temperament and not in a very nice way.
Recognise when you are starting to get caught in ‘the trap’. The symptoms are:
- Starting to generally feel not in control of what is going on.
- Feeling of anxiety (despite the endorphins being released from all the exercise!)
- Delayed physical reactions: Not switching positions to changes in play as quickly as normal.
- Delayed decision making: Not calling throw-in direction etc as quickly as normal.
- Loss of confidence in decision making: Greater reliability on assistants, waiting to see what the teams do first.
- Weaker body language: Signals and posture ‘show fear’.
- Weaker positioning on the field of play: Not as close to the action, putting in distance but for the wrong reasons!
- Stopping any ‘banter’ with players.
The results? If you start to referee with the traits above you are just inviting further mistakes, further negative feedback and certainly your match control will start to slide into the abyss.
The key after a bad incident is to TAKE CONTROL. You are in control by default as the match referee so assert it! The incident has gone and there is absolutely nothing you can do about it now (other than tear yourself to bits over it). You have the rest of the match to get PERFECT. If you are close to the end of the match, think the 80 preceding minutes that have gone great for you! In fact, how about all those other games that have been great?
If anything, you need to be more assertive if the atmosphere has become charged. Tighten up the game: Perhaps play less advantage, be RIGHT on top of play (perhaps closer than normal), give those decisions QUICKLY and firmly. Handle dissent properly, be it from players or team officials: Certainly don’t just ignore it or it will eat away at both you and your match control.
If at the end of the game players want to talk to you about the incident, well, I’ve found it useful to be human and do this and BE HONEST. If they’ve clearly seen you make a mistake don’t try and deny it. Had the wrong position? Admit it. Players make mistakes too. You should value their feedback. Naturally, if this feedback turns into abuse territory then take action and make your exit as appropriate.
Remember you may well be refereeing any ‘problem’ team again in the not too distant future so you want to do your best to ‘soothe the savage beast’. Making a mistake is one thing, but making out you have not is going to particularly give you a bad start next time around.
Following a tough game, I would recommend following the advice given in Nicky Kriel’s 5 ways to reject the feeling of rejection – You can’t please everyone and you need to ensure that the negative feedback loop trap doesn’t continue onto your next game. It needs to be a confident and bold new start.
Good luck out there!